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Week 11 | Session 1: Supply Chain Digital Twin — Introduction, Types, Components & Use Cases

Course: Supply Chain Digitization — Module 4: Digital Infrastructure



Definition: a virtual representation of a physical object, system or process that mimics the real-world entity in terms of its:

  • Attributes — properties and characteristics
  • Behaviour — how it responds to inputs and conditions
  • Interactions — how it connects with other elements in the system

Created using: data from sensors, IoT devices and other sources + advanced modelling and simulation techniques.


2. Types of Digital Twins — Complexity Pyramid

Section titled “2. Types of Digital Twins — Complexity Pyramid”

Supply Chain Digital Twin — Overview

Complexity increases as we move up the pyramid — from product level to network of networks:

LevelDT Type & ExampleComplexity
1 — ProductDigital twin of an aircraft engine → monitor engine performance in real timeLowest
2 — ProcessDigital twin of an oil & gas refining process → optimize parameters, predict equipment failureLow
3 — Company / EnterpriseDigital twin of a manufacturing company → optimize production schedules, monitor equipment healthMedium
4 — SC NetworkDigital twin of a food & beverage SC → optimize sourcing, manufacturing, distribution; ensure quality, traceabilityHigh
5 — Network of NetworksInterconnected system of multiple supply chains — each with own suppliers, manufacturers, distributors, customersHighest

Most SC management digital twins operate at levels 3–5 (company, SC network, network of networks).


3. Data Sources — What Feeds Each Level of DT

Section titled “3. Data Sources — What Feeds Each Level of DT”

Without data there is no digital twin. Different levels require different IT systems:

DT LevelData Source / IT System
Product levelCAD (Computer Aided Design), CAM (Computer Aided Manufacturing)
Process levelMES — Manufacturing Execution System
Company levelERP — Enterprise Resource Planning
SC Network levelSpecialized logistics software (e.g., AnyLogistix) + external: logistics providers, weather data, financial market data

Four core technologies connect the physical system to the digital system:

TechnologyRole in Digital Twin
IoT SensorsCollect data from physical entities (temperature, location, vibration, etc.) and pass it to the DT in real time
BlockchainConnect and trace parts, components and products across the SC — secure, tamper-proof traceability
AI & MLProvide the decision support engine — optimization algorithms, demand forecasting, prescriptive analytics
CloudStore and process vast amounts of data from multiple sources; enable high-compute AI/ML to run at scale

5. Three Components of a Supply Chain Digital Twin

Section titled “5. Three Components of a Supply Chain Digital Twin”

Digital Twin Framework Visualization

A SC digital twin is a virtual system comprised of three interconnected components:

DT ComponentWhat it Provides
Digital VisualizationGeographic map showing exact locations of factories, DCs, customers. Routes between nodes. Product flow visibility.
Digital TechnologiesIoT, Blockchain, ERP, Cloud — connect the physical SC with the digital SC and generate the data stream.
Decision Making Support (Analytics)Descriptive (what happened) + Predictive (what will happen) + Prescriptive (what to do) — all embedded in the DT.

Digital Visualization — What it Looks Like

Section titled “Digital Visualization — What it Looks Like”

Example: 2 factories (Aurangabad, Nashik) + 2 DCs (VAPI, V1D) + 4 customers (Mumbai, Pune, Surat, Ahmedabad). Each node plotted on a map using exact latitude and longitude. Routes between nodes also shown — full visual of product flow from factory → DC → customer.


6. Decision Support — Three Levels of Analytics in a DT

Section titled “6. Decision Support — Three Levels of Analytics in a DT”

The analytics layer is what separates a digital twin from a simple visualization tool:

Analytics TypeWhat it DoesSC Example
Descriptive (What happened?)Analyses historical data to understand past performanceProduct C sales were high in last 3 years. Factory A utilization was 85%.
Predictive (What will happen?)Uses historical patterns to forecast future outcomesDemand forecasting shows Product C demand will rise 15% over next 2 years.
Prescriptive (What should be done?)Recommends specific actions to optimize the systemOpen DC in Nagpur — serves 4 cities at minimum cost. Capacity = 20,000 units/month.

Chained Analytics Example — Product C Demand

Section titled “Chained Analytics Example — Product C Demand”
  1. Descriptive: Product C sales have been high for 3 years.
  2. Predictive: Demand forecasting model says Product C will grow 15% in next 2–3 years.
  3. Prescriptive: Do I have capacity? If not — add factory or DC? Where? → optimization model answers: expand existing factory, open a new one, or open a 3rd DC at a specific optimal location.

7. Supply Chain Digital Twin — Use Cases

Section titled “7. Supply Chain Digital Twin — Use Cases”

DT acts as a digital companion for decision makers — analytically driven decisions across the entire SC:

Use CaseHow DT Helps
Production Planning & ControlDecide how much of Product A, B, C to produce at which factory. Matches supply with demand. Prescriptive analytics determines optimal production schedule.
Inventory ControlDecide how much of each SKU to stock at each DC and customer location. Minimizes cost of overstocking + understocking simultaneously.
Shipment ControlTrack truck location in real time. Decide: factory A → which DC? Which DC → which customers? Optimizes routing and load planning.
Quality ControlMonitor temperature + humidity in cold chain trucks in real time. Alerts raised if conditions deviate — prevents product spoilage. Pharma, food, blood, chemicals.
Resiliency ManagementIf a supplier location is disrupted — DT identifies alternate supplier, location, quantity. Prescriptive model suggests recovery plan automatically.
Sustainability / Environmental ImpactCalculate CO₂ emissions for a proposed SC network redesign — before implementing it. Evaluate environmental impact of new factory, DC, or route.
Collaborative PlanningCollaborative demand forecasting with partners → more accurate forecasts. Collaborative sourcing → better supplier selection, lower cost. Transparency reduces friction.

8. Advantages of Supply Chain Digital Twin

Section titled “8. Advantages of Supply Chain Digital Twin”
  • End-to-End Visibility: Know exact location of factories, DCs, customers, and products at any moment. Know which routes are active and product movement status in real time.
  • Enhanced Traceability (Blockchain-enabled): Faulty product → trace which part → which component → which supplier → which plant and raw material source. Full backward trace: customer complaint → factory → component supplier → raw material origin.
  • Transparent & Accurate Decision Making: Decisions driven by real-time data + analytical models — not intuition or approximation. Reduces human error and information gaps.
  • Better Collaboration: Visibility and traceability make the system transparent to all partners. Enables collaborative demand forecasting, collaborative sourcing. Less under/overstocking across the SC.

  • Digital Twin definition: virtual replica of a physical system — mimics attributes, behaviour, interactions using sensor data, IoT, modelling.
  • 5 types (pyramid): Product → Process → Company/Enterprise → SC Network → Network of Networks (complexity increases upward).
  • Data sources: CAD/CAM (product) → MES (process) → ERP (company) → logistics software + external data (SC network).
  • 4 enabling technologies: IoT (data) + Blockchain (traceability) + AI/ML (intelligence) + Cloud (compute).
  • 3 DT components: Digital Visualization + Digital Technologies + Decision Support (Descriptive + Predictive + Prescriptive).
  • 7 use cases: Production planning, Inventory control, Shipment control, Quality control, Resiliency, Sustainability, Collaboration.