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Costing & Pricing

Financial Performance & Management Control - TUHH Institute of Management Accounting & Simulation, Hamburg · part of my Technology Management MBA · study notes for revision.


So far the management-accounting half of the course has sorted costs into fixed and variable and used contribution margins to judge short-run decisions. This chapter turns to the question every firm eventually has to answer out loud: what do we charge? Right behind it sits a quieter, harder one: what does this product actually cost us? The two are inseparable. You cannot price on cost until you have decided which costs belong to the product, and for anything more complicated than a lemonade stand that decision is a chain of judgement calls.

The lecture runs the argument in two directions. Cost-plus goes forwards: build up the full cost, add a mark-up, arrive at a price. Target costing goes backwards: start from the price the market will pay, subtract the profit you need, and treat what is left as the cost you are allowed to have. Both directions pass through the same machinery - a costing system that traces direct costs and allocates indirect ones - and the chapter is honest that this machinery gets creakier as products multiply and direct costs shrink.

1 · What pulls on a price - three forces and a clock

Section titled “1 · What pulls on a price - three forces and a clock”

Ask a manager what sets a price and the reflex answer is “our costs”. That is a third of the truth. The lecture names three influences that always act together, and then adds a dimension that is easy to forget: how long the price has to last.

Customersthe value ceiling
What is it worth to them?price above perceived value and they walk
Read through market researchwho buys, and how price-sensitive they are
Competitorsthe reference point
What do the alternatives cost?rivals cap what you can ask
Substitutes count toonot only look-alike products
Coststhe long-run floor
What does it cost us?below this, every sale loses money over time
Which costs? Depends on the horizonsee the two panels below
The three influences on a pricing decision. Customers and competitors set the ceiling, costs set the floor, and the room in between is where the pricing decision lives.

The time horizon decides which costs belong in the calculation:

Short-term pricing a one-off order, spare capacity
  • Focus on variable costs only - the fixed costs are there whether or not you take the order
  • Decision tool: contribution margin analysis - does the price beat the variable cost per unit?
  • Any price above variable cost adds to profit this period
Long-term pricing the regular price list
  • All costs, variable and fixed, must be recovered - plus a profit margin
  • Two routes: the cost-based approach (cost-plus) and the market-based approach (target costing)
  • The rest of this chapter is about these two routes

2 · What does one flight cost? - why costing is mostly allocation

Section titled “2 · What does one flight cost? - why costing is mostly allocation”

The lecture opens product costing with a deceptively simple question about a low-cost airline (the slides use its 2011 accounts): what does one specific flight cost - say, one departure from Hahn to Gothenburg? Here is everything the airline spent that year:

2011 income statement, in million €
Revenues5,147.7
Staff costs535.4
Depreciation401.5
Fuel and oil1,739.9
Maintenance133.8
Marketing and sales236.8
Aircraft rentals139.0
Route charges581.7
Airport charges654.9
Others100.8
Total operating expenses4,563.9
Operating income583.8

Now try to pin those lines to a single flight. Fuel burned on that leg, the route charge for that airspace and the landing fees at those two airports can be attached to the flight with reasonable confidence. Everything else is shared: crews are rostered across the network, aircraft depreciate whichever route they fly, maintenance follows flying hours, marketing sells the brand, and rentals cover planes that serve dozens of destinations. For a single flight as the cost object, most of the cost base is indirect, and indirect costs cannot be traced - they have to be allocated by some rule. The cost of a flight is therefore not a fact you look up; it is the output of a costing system and of the allocation choices baked into it.

The slides contrast this with a small fashion label that does the opposite of hiding its costing: it publishes the complete cost-plus build-up of each garment, the cost components and the mark-up on top, so the customer sees exactly how the price was constructed. Cost-plus used as a transparency promise rather than an internal calculation.

3 · The two-step costing system - trace what you can, allocate the rest

Section titled “3 · The two-step costing system - trace what you can, allocate the rest”

A costing system answers the flight question in two moves. Step one sorts every euro of cost by its type and asks whether it is direct or indirect. Step two sends direct costs straight to the product and routes indirect costs through cost centres before they land on a product.

Material costsmostly direct
Raw materials, supplies, componentsa component list says which product used them
Staff costsmostly indirect
Manufacturing labour, admin labourpeople serve many products and departments
Machine costsmostly indirect
Depreciation, maintenancea machine runs whatever is scheduled on it
Step one, cost-type accounting: the total cost pool is split into common cost types, and each type is tagged direct or indirect. Materials are the one block that is usually traceable.
Direct costs → trace step two, part 1
  • Direct material and direct labour go straight to the product
  • Basis: production plans and component lists - documents that already say which product consumed what
  • No judgement needed, so no distortion
Indirect costs → allocate step two, part 2
  • Collected first in cost centres - procurement, production, sales, administration
  • Then pushed from the cost centres onto cost objects (product 1 to product n) using an allocation key
  • Every key is a choice - and a different key gives a different product cost
cost object = the thing you want the cost ofcost centre = where indirect costs collecttrace = follow a documentallocate = apply a rule

4 · Full costing - building the cost base

Section titled “4 · Full costing - building the cost base”

Put the two steps together and you get a full product cost: every cost the product picks up on its way from raw material to a serviced customer. The lecture’s example is a firm making 200,000 units a year. Read it top to bottom - the first block is what it costs to make the unit, the second block is what it costs to develop, sell and support it.

Cost linePer unit (€)Total for 200,000 units (€)
Direct materials38577,000,000
Direct manufacturing labour5310,600,000
Direct machining5711,400,000
Manufacturing overhead459,000,000
= Cost of goods sold540108,000,000
R&D204,000,000
Design of products and processes306,000,000
Marketing9018,000,000
Distribution255,000,000
Customer service153,000,000
= Operating costs18036,000,000
= Full product cost720144,000,000

Two things to notice. First, the 720 already contains allocated money: manufacturing overhead, R&D, design and the rest were never traced to this unit, they were spread over it. Second, the per-unit figures only hold at 200,000 units - halve the volume and the fixed part of every allocated line doubles per unit. Keep that in mind for the worked examples.

5 · Cost-plus - add a mark-up to the cost base

Section titled “5 · Cost-plus - add a mark-up to the cost base”

The cost-based approach to long-term pricing is exactly what its name says: take a cost base, add a mark-up, and that is your price. Because it is a long-run price, the cost base is the full cost - in the long run revenues have to cover everything, fixed and variable alike.

  1. Cost base per unit - the full product cost (720 in the example).

  2. Add the mark-up component - a percentage of the cost base that is meant to deliver the profit.

  3. = Prospective selling price before VAT - the net price the firm actually keeps.

  4. Add value added tax - the state’s share, passed through to the customer.

  5. = Prospective selling price including VAT - the list price the customer sees.

Where does the mark-up percentage come from? It is a management choice, and the lecture shows one disciplined way to make it: derive it from a target return on the capital invested.

Target profitinvested capital 45,000,000 × target ROI 15% = 6,750,000
Per unit6,750,000 ÷ 200,000 units = 33.75 per unit
Mark-up %33.75 ÷ 720 cost base = 4.6875%
Price before VAT720 + 33.75 = 753.75

The mark-up looks tiny (under 5%) because it sits on a full cost that already contains every overhead. Had the firm simply picked a round 12% instead, the same cost base gives 720 + 86.40 = 806.40 - a price more than 50 higher, with no change in the product or its costs. That is the first quiet weakness of cost-plus: the mark-up is a decision dressed up as a calculation.

6 · Why cost-plus is getting harder - allocation, variety and hidden complexity costs

Section titled “6 · Why cost-plus is getting harder - allocation, variety and hidden complexity costs”

The 4.6875% example is clean because the numbers were handed to us. In real plants the cost base is under pressure from two directions at once.

Direct costs shrinkless of the total is traceable
→so a bigger share is indirect
More allocation, less tracingmore of the unit cost rests on a rule
→while at the same time
More products, more variantseach with a different demand pattern
→which
Consume indirect costs unevenlya simple key spreads them evenly anyway
The two pressures on the cost-plus cost base. Less of the cost is traceable, and the untraceable part is consumed very differently by different products - so an allocation rule that was harmless with three products becomes misleading with thirty.

The nastiest piece is what the lecture calls variety-induced complexity costs. Every extra variant drags a tail of small indirect costs behind it, none of which shows up on a component list:

extra supplier search and selectionlong delivery timesadditional testsextensive documentation and maintenancemore order transactionshigh stock levelscomplex logisticshigher error rate in production

These costs are hidden: they sit inside the overhead pool, blended with everything else, and a costing system cannot easily pull them apart and pin them on the variant that caused them. Even activity-based costing, which was invented to allocate overhead by the activities products actually consume, gives only limited guidance here, and so do the traditional cost-estimation methods. The lecture flags current research on a simulation-based approach to estimating complexity costs - the point for us is not the method but the admission: the more complex the product range, the less you should trust a cost-plus price built on simple allocation.

7 · Target costing - start from the market and work backwards

Section titled “7 · Target costing - start from the market and work backwards”

Cost-plus asks what does it cost, so what must we charge? Target costing turns the question upside down: what will the market pay, so what may it cost? The lecture lines the two philosophies up side by side.

Cost-based: cost-plus inside-out
  • Starting point: a given product, process and capacity
  • Job: analyse and value the consumption of production factors
  • Used for monthly reporting, planning and control, product cost and price calculation
  • Aim: keep pushing product costs down
Market-based: target costing outside-in
  • Starting point: customer preferences and the allowable market price
  • Job: derive the allowable product cost - and derive the product features from what customers value
  • Makes sure products are designed and priced to what customers want
  • Aim: the same permanent cost reduction, but driven by the market

The procedure has three stages, and the sequence is worth memorising because exam questions follow it:

  1. Target cost determination. Market research gives the target price - what the customer segment will pay. Strip out VAT first (the state’s slice was never yours), then subtract the target profit. What remains is the allowable cost, also called the target cost.

  2. Target cost breakdown. Split the allowable cost across the product components - how much may each part of the product cost, in proportion to what customers value in it.

  3. Target cost monitoring. Compare each component’s target with its standard cost in the current design and adjust. Where the standard is higher, that gap is the cost-cutting potential, attacked through value engineering: sort activities into value-adding and non-value-adding, and cut or redesign the latter.

The lecture’s number example is an airfare from Cologne/Bonn to Barcelona for private travellers only, no business segment:

Target price60.00 (what the private traveller will pay, VAT included)
minus VAT 16%60.00 - 9.60 = 50.40 net price
minus target profit20% return on sales × 50.40 = 10.08
= Target cost40.32 allowable cost per seat

Return on sales means profit divided by revenue, and revenue is the net price, so the 20% is taken on 50.40, not on 60.00. Everything the airline does - crew, fuel, aircraft, ground handling - has to fit inside 40.32, or the seat is not worth selling at that price.

Target costing in action: the 2,500-dollar car

Section titled “Target costing in action: the 2,500-dollar car”

The best-known industrial example is the people’s car an Indian carmaker set out to build in 2003. Despite the country’s growth, cars were priced far above what most Indians could afford, so the chairman gave his developers three conditions: meet the regulations, hit set targets for fuel efficiency and acceleration, and sell for a target price of only 2,500 dollars. The car launched in 2008 at that price, doing 50 miles per gallon, reaching 65 mph and meeting Indian safety and pollution standards. The price was hit exactly the way the target-costing logic predicts:

  • Cost reduction through competition - instead of long-term supplier relationships, parts were sourced through internet-based auctions.
  • Eliminating components - no radio, no power steering, no power windows, no air conditioning, and one windscreen wiper instead of two.
  • Engineering innovations - a hollowed-out steering shaft, a smaller-diameter drive shaft, a boot sized for a briefcase, and a small rear-mounted engine not much stronger than a top-end ride-on lawnmower.

Notice the order: the price came first, and the product was designed backwards from it. That is target costing.

Whether you build the price up or work it back, costs are only one input. The lecture closes with two non-cost considerations, both grounded in market research into consumer behaviour:

Price discrimination different customers, different prices
  • Charge some customers more because their price elasticity is lower - they will pay anyway
  • Classic case: business travellers (must travel, employer pays) versus leisure travellers (will switch or stay home)
  • Same seat, same cost, two prices
Peak-load pricing different times, different prices
  • Charge according to capacity utilisation - high when the capacity is scarce, low when it sits idle
  • Classic case: hotel rooms while a trade fair is in town cost far more than the same room the week after
  • The cost of the room did not change; the demand did

Both are reminders that the first influence on price, the customer, is not one person but many segments and many moments - and a single cost-plus price leaves money on the table.

Three exercises from the course, worked through with the correct answers.

(a) A consultancy’s cost-plus hourly rate Exercise 6

Section titled “(a) A consultancy’s cost-plus hourly rate ”

A logistics consultancy prices its hours cost-plus and wants a 25% return on 750,000 invested. Labour costs 25 per hour, other variable costs 4 per hour, fixed overheads are 250,000 a year, and it expects to bill 20,000 hours. What hourly rate delivers the target?

Variable per hourlabour 25 + other variable 4 = 29.00
Fixed per hour250,000 ÷ 20,000 hours = 12.50
Target return per hour750,000 × 25% = 187,500 ÷ 20,000 hours = 9.375
Target rate25 + 4 + 12.50 + 9.375 = 50.875 per hour

Same recipe as section 5: full cost per unit of output (here an hour) plus a target profit per unit derived from the return on invested capital. And the same weakness - the 12.50 and the 9.375 only hold if 20,000 hours really get billed.

(b) One product, three volumes, one demand curve Exercise 9

Section titled “(b) One product, three volumes, one demand curve ”

A firm makes one product with fixed costs of 200,000 and a variable cost of 10 per unit; the cost function holds between 10,000 and 30,000 units. It applies a 33.3% mark-up on full unit cost.

Part a - cost-plus at three volume forecasts:

Sales forecastFixed per unitVariable per unitFull unit cost+ 33.3% mark-upCost-plus price
10,000 units20.001030.0010.0040.00
20,000 units10.001020.006.6726.67
30,000 units6.671016.675.5622.22

Three prices for one product, and nothing changed except the volume the accountant assumed. That is the circularity from section 5 in plain sight: price depends on unit cost, unit cost depends on volume, volume depends on price.

Part b - let the market decide. Market research shows how many units sell at each price. Profit is (price - 10) × units - 200,000:

PriceVolumeContribution margin per unitTotal contributionProfit
4010,00030300,000100,000
3515,00025375,000175,000
3020,00020400,000200,000
2525,00015375,000175,000
2030,00010300,000100,000

The profit-maximising price is 30, selling 20,000 units. None of the three cost-plus prices from part a hits it. The demand curve, not the mark-up, is what breaks the circle - which is the whole argument for the market-based approach.

(c) The restaurant complex and the tempting rental Exercise 8

Section titled “(c) The restaurant complex and the tempting rental ”

A restaurant complex has three departments. Sales, direct costs and the resulting department income are known; indirect costs of 52,000 a month are so far known only in total.

Part a - allocate the indirect costs by floor area. Total area is 1,200 + 840 + 960 = 3,000 sq ft, so 52,000 ÷ 3,000 = 17.33 per sq ft.

Dining roomCoffee shopLoungeTotal
Sales184,800135,600152,900473,300
Direct costs(154,600)(129,000)(127,600)(411,200)
Department income30,2006,60025,30062,100
Floor area (sq ft)1,2008409603,000
Indirect costs at 17.33 per sq ft(20,800)(14,560)(16,640)(52,000)
Operating income9,400-7,9608,66010,100

Part b - the offer. A souvenir-store operator will rent the coffee-shop space for 8,000 a month. At first glance it is obvious: 8,000 of rent beats a loss of 7,960. But look again - the coffee shop earns a positive department income of 6,600; the loss only appears after 14,560 of indirect cost was parked on it by the square-footage key. Before advising, you need to know which indirect costs would actually disappear, and what happens to the other two departments.

Part c - the relevant-cost test. The owner estimates that with the coffee shop rented out, indirect costs would fall from 52,000 to 46,600 (admin, advertising, utilities, repairs, insurance and depreciation all drop a little; interest stays at 5,400). Lounge revenue would fall by 13,600 and lounge direct costs by 10,200; the dining room is unaffected.

Dining roomLoungeRentalTotal
Sales184,800139,3008,000332,100
Direct costs(154,600)(117,400)0(272,000)
Department income30,20021,9008,00060,100
Indirect costs(46,600)
Operating income13,500

Total operating income rises from 10,100 to 13,500, so the owner should accept the rental - but for a reason that has nothing to do with the -7,960. The shortcut confirms it: + 8,000 rent, - 6,600 lost coffee-shop income, - 3,400 lost lounge contribution (13,600 - 10,200), + 5,400 saved indirect costs = + 3,400.

The airline and the cost of one flight. The 2011 accounts show 4,563.9m of operating expenses against 5,147.7m of revenue, but almost none of it is labelled with a route. Fuel for the leg, the route charge and the airport charges can be attached to a flight; staff, depreciation, maintenance, marketing, rentals and the rest are shared across the network and reach the flight only through allocation keys. Lesson: the cost of a single cost object in a shared-capacity business is mostly a construction, so every cost-plus price on that route inherits the allocation assumptions - and a route that loses money on full cost may still be covering its variable costs comfortably.

The transparent fashion label. A small label publishes the complete cost-plus breakdown of every garment - what went in and what was added on top. Lesson: cost-plus is not only an internal pricing method, it can be a marketing promise. Transparency only convinces, though, if the cost side is clean; the more allocated overhead sits in the number, the less the breakdown really tells the customer.

The people’s car. A target price of 2,500 dollars was fixed in 2003, five years before the car existed, and every design and sourcing decision was disciplined by it: supplier auctions instead of relationships, a component list stripped to the essentials (one wiper, no radio, no power steering), and engineering that was clever rather than lavish (hollow steering shaft, small rear engine). Lesson: target costing is a design method as much as an accounting one - the allowable cost is broken down to components, and value engineering removes whatever the customer would not pay for.

TermWhat it means in plain words
Cost-plus pricingBuild up the full cost of a unit, add a mark-up percentage, and that is the price before VAT.
Target costingStart from the price the market will pay, deduct VAT and the profit you need, and treat the rest as the maximum cost the product may have (the allowable cost).
Mark-up componentThe percentage or amount added on top of the cost base to create profit; one disciplined way to set it is from a target return on investment.
Target rate of returnThe profit management wants as a percentage of the capital invested; spread over the units sold it gives the profit needed per unit.
Full product costCost of goods sold (direct materials, direct labour, direct machining, manufacturing overhead) plus operating costs (R&D, design, marketing, distribution, customer service).
Cost objectAnything you want to know the cost of - a product, a flight, a customer, a department.
Cost-type accountingThe first step of the costing system: sort all costs by type (material, staff, machine) and tag each as direct or indirect.
Cost centreA department or area (procurement, production, sales, administration) where indirect costs are collected before being allocated onwards.
Tracing vs allocatingTracing follows a document (component list, production plan) to a product; allocating spreads indirect costs with a chosen key.
Complexity costsHidden indirect costs caused by product variety (extra tests, documentation, stock, logistics, errors) that ordinary costing systems cannot separate.
Value engineeringSorting activities into value-adding and non-value-adding and cutting the latter to close the gap between standard cost and target cost.
Price discriminationCharging different customer groups different prices for the same thing because their price elasticity differs.
Peak-load pricingCharging more when capacity is scarce and less when it is idle.
Relevant costsThe costs and revenues that actually change with a decision; allocated costs that continue regardless are not relevant.
  1. Name the three influences on a pricing decision, and explain which costs count in a short-term versus a long-term pricing decision.
  2. A product has a full cost of 720 per unit. Invested capital is 45,000,000, the target return on investment is 15% and 200,000 units will be sold. Derive the mark-up percentage and the selling price before VAT. What would the price be with a flat 12% mark-up instead?
  3. A private-traveller fare is set at 60 including 16% VAT, and the airline wants a 20% return on sales. Compute the target cost per seat and explain why the 20% is not taken on the 60.
  4. Why is the cost of one specific flight mostly allocation rather than tracing? Name two cost lines you could attach to a single flight and three you could not.
  5. In the restaurant case the coffee shop shows an operating loss of 7,960 after allocating indirect costs. Explain why that figure should not drive the rental decision, and state the correct test with numbers.
  6. Explain the circularity in cost-plus pricing using the one-product firm (fixed costs 200,000, variable cost 10, mark-up 33.3%), and say how market research resolves it.

Next: Performance Measurement & the Control Problem → - measuring people and units, and why the measure changes their behaviour.