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Job Search 2 - Resume, Cover Letter and Presence

Accelerate Your Job Search with AI (Google on Coursera)


Module 1 ended with the raw material: the transferable skills you already own and a career identity statement that says out loud what you offer. This module turns that raw material into the things an employer actually sees - a plan, a resume, a cover letter and an online profile.

The module opens with a recipe. Cooking something new goes well when you gather the ingredients, follow the steps and get the timing right. Without a plan you forget an ingredient, mistime a stage and fill the kitchen with smoke. A job search behaves the same way, and the course cites research that people who work to a job search plan are 30 percent more likely to receive an offer and 26 percent more likely to end up employed.

The second big idea is targeting. A resume, a cover letter and a profile are marketing documents, and marketing aimed at everyone reaches no one. Almost every technique in this module is some version of narrowing the aim: to one job description, to one company, to one field.


A job search plan is a document or checklist setting out the steps you need to take to manage your search effectively, and it is personalised to you. It normally starts with self-reflection, which is exactly the work already done: the transferable skills and the career identity statement are step one, so the plan is partly built before you begin.

The alternative is applying at random, which is the smoky kitchen. The plan is what keeps the search organised and gives it a sequence.

  1. Ask for the outline. Explain the need and give plenty of background. The shape of the prompt demonstrated: act as a career resource, help me outline a practical job search plan, create a step-by-step plan to find a new job as a (target role), and for reference here is my career identity statement, followed by pasting the statement in.

  2. Read what comes back. In the demonstration the output ran from understanding yourself through to evaluating offers, and the useful part was that it wove the career identity statement into every step rather than producing a generic list.

  3. Follow up to go deeper. Outlining a plan is iterative. Ask for more job boards in a particular industry, or about the common obstacles people hit when moving into that role.

  4. Add your constraints. Say how many hours a week you can actually give the search, so the tool prioritises the activities that are feasible for you rather than an ideal-world schedule. State a preferred format too, such as a bulleted list or a checklist.

  5. Save it to the portfolio. Copy the plan into a document or use the share button and Export to Docs, then keep it in your job search portfolio so you can reference and update it as you go.


The module’s targeting lesson is a shoe shop. A new store wants customers, so it blasts out ads for its white sneakers on the assumption that white sneakers appeal to everybody. The message lands flat with the buyer who came in for heels for an evening out, and with the one who wants loafers for formal meetings. The mistake was not tailoring the message to the different needs of the target customer.

A resume works identically. It is usually the employer’s first impression of you, and its job is to convince them you are the ideal candidate for this specific job. A one-size-fits-all resume does not do that, so the resume should be tweaked for every application, adjusting how the skills and experience are presented. The course notes that 83 percent of recruiters say they are more likely to hire a candidate who took the time to tailor the resume to the job.

Two companies hiring a UX designer may want entirely different people.

Large e-commerce company
  • Conducting extensive user research
  • Designing for a complex website
Startup
  • Rapid prototyping
  • Running A/B testing
  • Working on a mobile app
Identical job title, different skill sets. Matching titles is not targeting, matching requirements is.

Your resume is often the first and only document an employer uses to evaluate you, and on average a recruiter spends 7.4 seconds on each one that crosses the desk. That is the budget. Everything about content and layout exists to help the reader see a clear match between your skills and their job description inside it.

The three areas to work on:

Content - what the bullets actually sayStructure - how fast it can be scannedPersonalisation - how closely it fits this posting

TechniqueWeak versionStronger version
Show measurable resultsIncreased salesIncreased sales of a new product by 30 percent versus quota by closing eight new accounts in under three months
Translate experience into transferable skillsListing the daily duties of a store clerkAs a store clerk, used strong communication and customer service skills, contributing directly to a 20 percent rise in positive customer reviews
Use impactful languageMade a new company dashboard to help multiple teams with reportingDesigned and built a new interactive real-time dashboard enabling faster performance measurement and decisions for five partner teams
Add specific contextA team playerRegularly mentors junior team members on company best practices and helps them troubleshoot complex technical issues

The logic behind each one: recruiters want concrete data proving impact, not a claim of being successful. Duties describe the job, skills describe you, and only skills transfer to a new field. Strong action verbs and precise terms signal that you were in the driver’s seat and pack more information into less space. And if a claim is vague, the employer cannot picture it, so point to the proof.

The module’s reading gives a formula for structuring an accomplishment so the impact is visible.

X - accomplishment or actionwhat did you specifically do
→
Y - quantifiable resultnumbers, percentages, concrete data
→
Z - method or skills usedhow you achieved it
Accomplishment, measurable outcome, method. The formula turns a duty into evidence of capability.

The reading’s own worked examples:

  • X Resolved software and hardware issues, Y resulting in a 94 percent first-call positive rate over the previous two quarters, Z by providing technical assistance over the phone and through email.
  • X Helped the grants team, Y secure a 10,000 dollar grant award funding a local youth sports program, Z by researching and editing proposals and progress reports.

The same discipline applies to the transferable skills identified in Module 1: whenever you name one, attach a concrete example that proves proficiency. Two of the reading’s illustrations: organising and mentoring college leadership teams to deliver five panel sessions on campus life and internships for incoming students, producing a 35 percent rise in first-week club and internship sign-ups (project management and collaboration); and organising and supervising 15 volunteers for a community cleanup that cleared litter from two miles of highway (leadership and organisation).


  • Keep it concise. Ideally one page, two at most. Recruiters review many resumes, and a long one also hints that the writer cannot be concise or prioritise information.
  • Put skills where they stand out. Bullet the most relevant skills and use keywords from the job description, so the reader can confirm the fundamental qualifications without digging through the whole work history.
  • Follow a logical order and make it scannable. Section titles, indents, bullets, bold and italics all guide the reader. The alternative is a wall of text that the reader gets lost in.

Words make or break a resume. Read the job description, find the important words and phrases, and use them. If the posting asks for a quick thinking leader, the terms quick thinking and leader are worth having on the page, because recruiters scan for exactly those.

This is not permission to copy the posting verbatim. The method is to review the responsibilities it lists and add bullets that connect back to them.

Personalisation also means subtraction. A resume is not an exhausting inventory of everything you have ever done, so make deliberate and sometimes uncomfortable decisions about what stays and what goes: expand the experiences matching the keywords and responsibilities, and cut the ones that are less relevant.

Build a comprehensive base resumeevery experience, skill, project and accomplishment, kept in the portfolio
Document achievements continuouslyongoing record of results and recognition, so fresh material is always ready
Create a tailored version per applicationdrawn from the base, aimed at one posting
Label and save every versioninclude the company name, store it all in the portfolio
The base document is never sent anywhere. It exists so that each tailored version takes minutes rather than an evening.

One more calibration step from the reading: adopt industry examples and standards. Look at resumes of professionals already working in your target field to learn the language that field uses for experience and skills, then use some of that language yourself. The course points to job sites such as Career Builder, Glassdoor and LinkedIn for examples.


The module frames the resume as needing a custom key for every door, then points out that even the first step, updating the core resume, eats time. AI is offered for both halves: improving the core document, then making each tailored version quick.

Sage has been a coffee shop barista and a head server at a fine dining restaurant, and now wants to use what she learned in the Google Project Management certificate to apply for project management roles. Her existing resume covers her experience, but the format is unclear and it does not surface anything relevant to project management. She has already done the Module 1 work: transferable skills identified, career identity statement written.

  1. Ask for feedback on the existing resume. The prompt demonstrated: provide comprehensive and actionable feedback on the attached resume to help me maximise my chances of success for roles in the (target) field, here is my career identity statement to help, with the statement pasted in and the resume attached.

  2. Read the suggestions. In the demonstration these covered how to pivot the document away from the current field and towards the desired one, how to align it more closely with the career identity statement, which sections to rewrite to emphasise transferable skills, and sample text showing the advice applied.

  3. Rebuild the core resume. Sage’s updated version called out transferable skills in a summary of skills section and added metrics to the work experience, which is what brought the skills to life.

  4. Start a fresh chat for tailoring. Attach the updated resume and prompt along the lines of: please suggest ways I can update my resume to make me a top candidate for this job description, then paste the job description in.

  5. Review the alignment notes. The output breaks down how the resume could be tailored for that specific role, and why. Keywords vary between postings, so this runs again for every application.


A resume struggles to convey who you are professionally. A cover letter, where the posting asks for one, is the chance to show communication skills, personality and genuine interest in this role at this company. Like the resume it is tailored to each company and position, and brevity still applies: generally no more than one page.

The module’s illustration of tailoring: someone moving from restaurant server to digital marketing coordinator can show how a demanding, fast-paced restaurant sharpened their multitasking and prioritisation, which is exactly what running campaigns to deadlines demands.

What the cover letter can do that the resume cannot

Section titled “What the cover letter can do that the resume cannot”

A cover letter is the place to supply context proactively: an employment gap, a career change, a valuable referral. The advice is not to leave recruiters guessing but to frame these briefly and positively, highlighting personal growth, new skills acquired or a family focus, whichever is relevant and shows transferable skills. Doing so demonstrates transparency and puts you in control of your own career narrative, turning a potential question into a point of clarity.

MoveWhat it looks like
Show a positive connection to the companyIf someone there recommended you, say so early. If you genuinely like the products or services, say that too. Even being a long-time fan of the brand can earn the rest of the letter a reading
Define your motivation and show enthusiasmReflect on your core skills, values and goals, then articulate why this role at this company. Naming something specific that resonates, such as a company value, and linking it to your own, works well
Speak directly to their needsAnalyse the job description and the company website, use their language and keywords, and connect your most relevant skills straight to the stated requirements
Show what makes you a unique fitA few key skills and experiences, explained as why they position you to contribute to a specific part of the role, team or company
ProofreadAn error-free document demonstrates professionalism and attention to detail, and reinforces credibility

Tell Gemini the role you are applying for and ask it to improve the letter by suggesting changes, advising on phrasing or refining the writing. With no draft yet, ask it to produce one. Then paste in or attach the four context documents: the cover letter, the job description, the career identity statement and the resume. Review the output for accuracy and keep editing until your personality comes through, because authenticity is what makes it land with a hiring manager. Keep the versions organised and clearly labelled in the job search portfolio.


Olga’s perspective from the recruiter side names two red flags and the two qualities hiring managers are currently asking about.

Red flag 1 - not tailored

An untailored resume makes it difficult and time-consuming for a recruiter to work out why this background aligns to this role. Read the description fully for responsibilities and requirements, then highlight and call out where your transferable skills meet them.

Red flag 2 - typos and length

Typos, grammar errors and lengthy resumes. Even a single typo suggests a candidate who is not detail-oriented or accurate, which is a genuine concern.

Trend 1 - problem solving

How did you tackle the problem, what did you do differently, how did you bring others along, and what did you learn.

Trend 2 - leadership

Less about managing people, more about how you show up every day. It counts from a sports event, from university or from a professional setting, and it applies in practically every industry.

The suggested fix for the second red flag is to put the resume into Gemini and ask it to spell-check, check capitalisation and check grammar. Beyond that, ask it to make the document sharper, to make it shorter, and to write a candidate summary for the top. The advice is to actually use these prompts, because the results surprise people.

Olga’s story makes the leadership point concrete: a candidate with no university degree and not much experience at the kinds of companies the team usually recruited from, but a long record of athletic achievement. A conversation about that background made him stand out on leadership and discipline, those accomplishments from outside school and work were taken into the hiring manager review meeting, and the hiring manager wanted to talk to him. Her closing advice: no reply, a rejection after a recruiter screen, even a rejection after the onsite, none of it is a reason to give up. There is a job out there for you.


The section opens with an instruction rather than a lesson: look yourself up online right now. Two questions follow. Does what you see accurately reflect the professional you are or want to be? And putting yourself in an employer’s shoes, is there anything there that would make you hesitate to hire this person?

Employers can look you up easily, so your online presence is your personal brand. That means watching for red flags and deliberately flying green flags as high as possible.

  • Highlight relevant projects you have worked on, particularly on professional networking sites, and go further than listing them by elaborating on your specific role and the results you achieved.
  • With limited work experience, use volunteering or personal projects instead, emphasising the real impact you made or the skills you built.
  • Engage rather than lurk. Reposting industry news and liking other people’s posts is fine, but adding your own commentary and perspective is the step that counts.
  • Make interests and skills clear and consistent across platforms, so the whole thing works as an advertisement showing your ability, your passion for the field and your point of view.
  • Share the perspective you have. Experienced in your field, share the advice you wish you had been given. New to it, share your fresh insights. Either way it signals a growth mindset and continual learning from successes and failures, which is what employers are drawn to.

There is no longer a real dividing line between a personal and a professional online presence. A post or comment your friends enjoy can be read very differently by a hiring manager, so keep it professional and stay mindful. The two things that make an employer think twice are an image that does not match their company, and anything inappropriate or worrisome about you as a candidate. Practical action: search your own name, see which personal social accounts surface, and switch anything to private that you would rather keep private or that gives the wrong impression of your professional skills or behaviour.

PlatformWho it serves
LinkedInWidely accepted as critical for all job seekers, regardless of field
HandshakeUseful for people just starting out in their careers
BehanceNiche, lets designers promote their portfolios
GitHubNiche, where developers collaborate on projects and showcase their skills

Which ones matter depends on the jobs you are applying for. The suggested Gemini prompt: tell it the job field you are interested in, then ask, based on the types of jobs I am looking for, what are the most impactful online sites and strategies for building a professional online presence. Pick one or two and contribute to them regularly. For inspiration, study the profiles of people already in roles like the one you want, on sites such as LinkedIn and Behance, to see how they present themselves.

The payoff is that a maintained profile works when you are not there. As the module puts it, an online presence means you can network even while you are asleep.

Antonio’s contribution from the college side makes the same case more bluntly: building an online presence while job hunting is as important as having a resume, because competition is such that two candidates can be identical on skills and certifications, and the presence becomes the difference. He also recommends certifications alongside a degree as preparation.

The mistakes he sees most in student profiles:

A profile with no pictureA profile left half-built, one sentence saying where you studiedNever having searched for yourself

The must-do is to search yourself and see what people will find, so that you control the narrative about yourself. His own example of what a live network returns: a company posted a cybersecurity role he had not heard about, somebody in his network tagged him, and a week later three of his students were interviewing for it.



Next: Applying and networking → - staying organised through the application phase, and the networking that opens unadvertised roles.